Return Policy
RETURN POLICY Last modified: 10/02/2025
The Couples Expert - 14-day money-back guarantee
We are confident in the effectiveness of our products and their ability to help you achieve your relationship and life goals. However, your satisfaction and our improvement are our top priorities.
If after utilizing our products, you are not satisfied with them, we offer a 14-day money-back guarantee. Refund eligibility and conditions:
To be eligible for a refund, you must meet the following criteria:
Time limit: Your refund request must be submitted within 14 days of your original purchase.
Reason for dissatisfaction: Your request must include an explanation of why you are dissatisfied with the product, specifying where it did not meet your expectations for improving your relationship or helping you reach your life goals.
Non-eligible refund situations
Please note that refunds will not be granted in the following scenarios:
Technical issues: If you experience technical problems with a downloaded file that can be resolved, a refund will not be issued. We will work with you to resolve the technical issue.
"Change of mind" requests: The guarantee is based on dissatisfaction with the product's effectiveness, not a simple change of mind.
How to request a refund
To initiate a refund, please follow these steps:
Send an email to info@thecouplesexpert.com with the subject line "Refund Request" and your contact information, including the date of purchase and product name.
In the email, provide your detailed explanation of dissatisfaction, so we may improve our products.
Refund process
Review: We will review your request and supporting documentation within 5 business days.
Approval and payment: If your request is approved, your refund will be processed and automatically applied to your original method of payment within 7 business days.
By purchasing this product, you agree to the terms of this refund policy.
How to Contact Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
The Couples Expert
600 First Ave N, St Petersburg
FL, USA 33701
drb@thecouplesexpert.com
727-223-1500
www.TheCouplesExpert.com
